Shipping Policy

Here’s a professional, ready-to-paste Shipping Policy for **Love My Glow** that matches your details and sounds polished for Shopify or your website.

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# Shipping Policy

At **Love My Glow**, we are committed to delivering your skincare and makeup products safely and efficiently. Please read our shipping policy carefully before placing your order.

## Order Processing

* Orders are processed within **3–4 business days** after payment confirmation.
* Orders placed after **2:00 PM** will be processed on the next business day.
* Orders placed on weekends or public holidays will be processed on the next working day.

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## Shipping Coverage

* We currently ship across **all locations in India**.
* We do **not offer international shipping** at this time.

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## Shipping Charges

* **Free shipping** is available on eligible orders.
* **Cash on Delivery (COD) charges** may apply where applicable.

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## Estimated Delivery Time

* Orders are generally delivered within **4–10 business days** after dispatch.
* Delivery to remote or difficult-to-access areas may take longer than expected.

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## Order Tracking

* Once your order has been shipped, tracking details will be shared via **WhatsApp** and updated on our Shopify tracking page.
* Customers will receive tracking information after dispatch.

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## Shipping Delays

While we try our best to ensure timely delivery, delays may occur due to:

* Bad weather conditions
* Festivals or holidays
* High order volumes
* Courier service disruptions
* Product availability issues

We appreciate your patience and understanding in such situations.

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## Damaged, Missing, or Incorrect Orders

Please record an **unboxing video** while opening your package.

If you receive a damaged, missing, or incorrect item:

* Contact us within **48 hours of delivery**
* Share your order details along with clear photos/videos for verification

Claims without an unboxing video may not be eligible for resolution.

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## Failed Delivery Attempts

Orders may be delayed or returned due to:

* Incorrect or incomplete shipping address
* Customer unavailable during delivery attempts

Please ensure your shipping details are accurate while placing your order.

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## Return & Exchange Restrictions

Due to hygiene and safety reasons, **opened or used skincare and makeup products cannot be returned or exchanged**.

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## Cash on Delivery (COD)

* COD orders may require verification before dispatch.
* Failure to verify the order may result in cancellation.

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## Packaging Commitment

* All products are securely packed to prevent leakage or damage during transit.
* We aim to use recyclable and eco-conscious packaging whenever possible.
* Every Love My Glow order is carefully packed with attention and care to ensure a beautiful unboxing experience.

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## Contact Us

For shipping-related queries, feel free to contact us:

* Email: [work.lovemyglow@gmail.com](mailto:work.lovemyglow@gmail.com)
* WhatsApp: +91 9033345276

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You can directly paste this into:

* Shopify Policy Page
* Website footer pages
* Instagram highlights
* Customer support pages

If you want, I can also make:

* a **luxury feminine version**
* a **minimal clean Shopify version**
* a **legal/professional ecommerce format**
* or matching **Return & Refund Policy** and **Privacy Policy** for Love My Glow.