Privacy Policy
# Privacy Policy for Love My Glow
Welcome to **Love My Glow** (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our skincare and makeup website, mobile application, and related services.
By using Love My Glow, you agree to the practices described in this Privacy Policy.
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# 1. Information We Collect
We may collect the following types of information:
## Personal Information
When you create an account, place an order, or contact us, we may collect:
* Full name
* Mobile number
* Email address
* Shipping and billing address
* Payment-related details
* Account login information
## Payment Information
Payments are securely processed through Razorpay.
We do not store your complete debit/credit card details on our servers.
## Device & Usage Information
We may automatically collect:
* Device type
* IP address
* Browser information
* App usage data
* Cookies and analytics information
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# 2. How We Use Your Information
We use your information to:
* Create and manage user accounts
* Process orders and payments
* Deliver products
* Provide customer support
* Send order updates and notifications
* Improve our products, services, and user experience
* Prevent fraud and unauthorized activities
* Comply with legal obligations
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# 3. Sharing of Information
We may share information with trusted third parties including:
* Payment gateways such as Razorpay
* Delivery and logistics partners
* Analytics and technology service providers
* Government or legal authorities when required by law
We do not sell your personal information to third parties.
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# 4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
* Keep users logged in
* Remember preferences
* Analyze website traffic
* Improve performance and user experience
You can disable cookies through your browser settings, though some features may not function properly.
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# 5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee absolute security.
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# 6. User Accounts
Users may create accounts to:
* Place orders
* Track purchases
* Save addresses and preferences
You are responsible for maintaining the confidentiality of your account credentials.
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# 7. Your Rights
Depending on applicable Indian laws, you may have the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
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# 8. Third-Party Services
Our platform may contain links or integrations with third-party services. Their privacy practices are governed by their own privacy policies.
We encourage users to review the policies of services such as Razorpay before using them.
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# 9. Children’s Privacy
Love My Glow does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take appropriate steps to remove it.
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# 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
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# 11. Contact Us
If you have any questions about this Privacy Policy, you may contact:
**Love My Glow**
India
Email: [support@lovemyglow.com](mailto:support@lovemyglow.com) *(replace with your real email)*
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